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CDS came into our network environment and quickly and professionally completed knowledge transfer of our current infrastructure within 60 days. They have done a tremendous job supporting our current steady state environment improving customer satisfaction by reducing turn around times and bringing stability to our network. We are a financial investing firm and CDS has allowed us to focus on our core business.
Our chemical company started business with CDS back in 2008. Here we are in 2024 and they still are providing us Voice and Data support globally. They have transitioned us from a PBX environment to VOIP and now to the Cloud. What we thought would be standard steady state support has transpired to designing our network, project managing and implementing through our change window. They manage our level 2 and 3 help desk, ordering new equipment and database integrity. Thanks for providing the skills to execute all of our demands.
CDS has handled our networking needs allowing our company to manage our banking and financial clientele. They are always professional even during critical challenging times. Having our banking business up and running during business hours is essential for our customers.
Our Pharmaceutical company was in great need of a company that could manage our call volume and keep our Voice and Data services operational. CDS has done much more then that by managing our current network while positioning us strategically for years to come.
Our Pharmaceutical company was in great need of a company that could manage our call volume and keep our Voice and Data services operational. CDS has done much more then that by managing our current network while positioning us strategically for years to come.
While there are many advantages to CDS handling government contracts, their continual improvement policies and suggestions has helped us not only improve end customer satisfaction but we have been able to reduce cost while enhancing our technical support of a wide range of network components.
Our Warehouse distribution centers have a high demand for inventory and delivery to our end consumers. Thankfully our data and voice services are well handled by CDS and it has been great not having to work through many layers of management. The owners and executive team can be reached round the clock during critical times. Immediate action occurs when emergencies take place.